Location: Maidstone Depot, Kent 

Contract: Full Time

Reporting to: National Service Manager 

Key responsibilities and duties:

– Arrange and book machine service appointments via telephone and email

– Create customer invoices and provide customer updates on works completed

– Control of depot parts stock including allocation to service jobs and customer sales

– Allocate work schedules to the service team

– Work alongside the sales dept on the preparation of new machines

– Submit warranty claims following completion of works

Requirements for the role:

– Ability to provide tailored customer service/upselling to a varied customer base, providing regular communication updates

– Strong team player who is willing to support their colleagues with additional tasks when required

– Ability to work to own initiative in a fast-paced depot environment whilst maintaining a high attention to detail

Apply: Please apply in confidence by sending a CV to mailto:info@sanyuk.com