Job Type: Full-time

Location: Coatbridge (Scotland) or Sittingbourne (Kent)

Key responsibilities and duties for this position:

-Forecasts goals and objectives for the department and strives to meet them

-Hires, trains, motivates and monitors the performance of all parts department staff

-Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and public

-Responsible for parts pricing and monitoring local competition to ensure pricing stays competitive

-Establishes individual parts inventory levels and balances them for maximum turnover

-Ensures that parts inventory turns (established#) times per year

-Monitors and adjusts inventory to minimise ageing stock

-Ensures that warehouse meets and maintains HQ policies

-Supervises SOP and inventory for new models

-Sets and enforces a policy on the special ordering of parts ensuring customer expectations are met

-Analysis of sales to both dealers and customers on a monthly basis

-Develops and maintains relationships with the dealer network

-Ensures that the same high-quality level of service provided to all customers

-Works with the service manager to ensure a timely turnaround of parts needed for internal jobs and warranty

-Attends managers meetings and holds daily department meetings

-Works with the parts & warehouse team to improve storage layout and revises as needed for maximum effectiveness

-Monitors parts department employee overtime records

-Coordinates a prompt, efficient and timely flow of paperwork

-Monitors daily reports / KPI’s to ensure sales and dispatch productivity

-Develops sales promotions

-Takes advantage of all manufacturers’ inventory co-op advertising

-Handles customer complaints immediately and according to the dealership’s guidelines

-Ensures that all dealership purchases are properly accounted for before payment is made

-Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know

-Maintains professional appearance of staff and department to ensure uniform and general housekeeping is in adhered to

-Other duties as assigned

What we expect from you:

– Solid experience in fast-paced environment, familiar with heavy machinery manufacturing industry. Previously worked in parts, and warehouse environment.

– Excellent customer service and communication skills.

– Strong leadership and team management skills.

– Flexible attitude dealing with changes in demand, tasks, and processes.

– Strong attention to detail.

– Computer literate.

– Can work on own initiative, be proactive and manage customers and workload with little intervention from the management team.

– Good time management and prioritisation skills.

Apply: Please apply in confidence by sending a CV to Aixin: hana@sanygroup.com

Remuneration:

SANY offer career progression, competitive rates of pay with generous holiday and pension provisions. Free parking on site.