Service Coordinator
2024-05-30 18:18:57

Job Type: Full-time

 

Location: Coatbridge, Scotland

 

Key responsibilities and duties for this position:

– Arrange and book machine service appointments via telephone and email

– Create customer invoices and provide customer updates on works completed

– Control of depot parts stock including allocation to service jobs and customer sales

– Allocate work schedules to the service team

– Work alongside the sales department on the preparation of new machines

– Submit warranty claims following completion of works

What we expect from you:

– Ability to provide tailored customer service/upselling to a varied customer base, providing regular communication updates

– Strong team player who is willing to support their colleagues with additional tasks when required

– Ability to work to own initiative in a fast-paced depot environment whilst maintaining a high attention to detail

 

Apply: Please apply in confidence by sending a CV to Aixin: hana@sanygroup.com

 

Remuneration:

SANY offer career progression, competitive rates of pay with generous holiday and pension provisions. Free parking is also available on site.