Key Account Service Coordinator
Job Type: Full-time
Location: Coatbridge, Scotland depot or Sittingbourne, Kent depot
Job Responsibilities and Duties:
– Arrange and book machine service appointments via telephone and email
– Create customer invoices and provide customer updates on works completed
– Control of depot parts stock including allocation to service jobs and customer sales
– Allocate work schedules to the service team
– Work alongside the sales dept on the preparation of new machines
– Submit warranty claims following completion of works
What we expect from you:
– Ability to provide tailored customer service/upselling to a varied customer base, providing regular communication updates
– Strong team player who is willing to support their colleagues with additional tasks when required
– Ability to work to own initiative in a fast-paced depot environment whilst maintaining a high attention to detail
Apply: Please apply in confidence by sending a CV to Aixin: aixin.han@sanygroup.com
Remuneration:
SANY offer competitive rates of pay with generous holiday and pension provisions. Laptop, phone and car allowance will also be provided.
