Key Account Service Coordinator
2025-02-18 00:52:41

Job Type: Full-time

 

Location: Coatbridge, Scotland depot or Sittingbourne, Kent depot

 

 

Job Responsibilities and Duties:

– Arrange and book machine service appointments via telephone and email

– Create customer invoices and provide customer updates on works completed

– Control of depot parts stock including allocation to service jobs and customer sales

– Allocate work schedules to the service team

– Work alongside the sales dept on the preparation of new machines

– Submit warranty claims following completion of works

 

 

What we expect from you:

– Ability to provide tailored customer service/upselling to a varied customer base, providing regular communication updates

– Strong team player who is willing to support their colleagues with additional tasks when required

– Ability to work to own initiative in a fast-paced depot environment whilst maintaining a high attention to detail

 

Apply: Please apply in confidence by sending a CV to Aixin: aixin.han@sanygroup.com

 

Remuneration:

SANY offer competitive rates of pay with generous holiday and pension provisions. Laptop, phone and car allowance will also be provided.